Whirlpool, KitchenAid, Maytag Fridge Frost Issue Settlement — Check If You’re Eligible For A Claim

Owners of Whirlpool, KitchenAid, or Maytag refrigerators made between 2012–2019 may be eligible for cash reimbursement under a class action settlement related to frost clog issues. If your fridge stopped cooling or required costly repairs, you could receive up to $300 or more.

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Whirlpool, KitchenAid, Maytag Fridge Frost Issue Settlement – If you own a Whirlpool, KitchenAid, or Maytag refrigerator and have faced issues like frost buildup or poor cooling performance, you may be eligible for compensation under a recently proposed class action settlement. This lawsuit targets certain three-door French door refrigerator models manufactured between 2012 and 2019 that have allegedly been prone to frost-clogging issues, leading to significant inconvenience and repair costs for consumers.

Whirlpool, KitchenAid, Maytag Fridge Frost Issue Settlemen
Whirlpool, KitchenAid, Maytag Fridge Frost Issue Settlement

The proposed settlement aims to reimburse customers who paid out-of-pocket to fix or replace these faulty refrigerators. If this applies to you or someone in your household, understanding your eligibility, potential compensation, and how to file a claim is crucial. Here’s everything you need to know—clearly explained and easy to act on.

Whirlpool, KitchenAid, Maytag Fridge Frost Issue Settlement

FeatureDetails
Brands CoveredWhirlpool, KitchenAid, Maytag
Models Affected3-door bottom freezer French door refrigerators (2012–2019)
Main IssueFrost buildup causing cooling failure, blocked vents, ice in the fridge
Who Can File a ClaimAnyone who owns or owned an eligible refrigerator and paid for repairs
Compensation AmountUp to $300 for repairs; up to 75% of replacement cost under certain terms
Claim DeadlineJune 18, 2025 (for past issues)
Official Settlement Websitewww.coolingsettlement.com
Contact for HelpEmail: [email protected]

If you’ve ever owned a Whirlpool, KitchenAid, or Maytag French door refrigerator from the 2012–2019 batch and dealt with frost or cooling issues, this settlement could mean hundreds of dollars back in your pocket. With a straightforward claims process and generous deadlines, it’s worth taking a few minutes to see if you qualify. The company may not have admitted wrongdoing, but this settlement ensures affected customers have a path to fair compensation.

Don’t wait until it’s too late—visit www.coolingsettlement.com today and file your claim before June 18, 2025.

What Is the Whirlpool Frost Issue Lawsuit About?

This lawsuit, Paperno v. Whirlpool Corporation, revolves around claims that certain Whirlpool, KitchenAid, and Maytag refrigerators experienced repeated frost buildup and ice clogging in the refrigerator compartment. This issue caused food spoilage, frequent defrosting, and extra repair or replacement costs. Consumers allege that Whirlpool failed to disclose this defect adequately, and as a result, they faced unexpected expenses.

Whirlpool has denied any wrongdoing, but has agreed to a settlement to resolve the lawsuit and provide compensation to eligible customers. The final approval hearing is scheduled for May 13, 2025.

Am I Eligible to File a Claim For Whirlpool, KitchenAid, Maytag Fridge Frost Issue Settlement?

You may be eligible for compensation if:

  • You bought, acquired, or received a Whirlpool, KitchenAid, or Maytag 3-door French door refrigerator.
  • The manufacture date is between January 1, 2012 and December 31, 2019.
  • The refrigerator experienced frost buildup or related performance issues.
  • You paid out-of-pocket for repairs or even a replacement due to this issue.

How to Check Eligibility?

Your refrigerator’s model and serial number will determine whether you’re eligible. You can find these inside the refrigerator compartment, usually along the inner wall or behind the crisper drawer.

To verify your eligibility, go to the official claim site and enter your refrigerator’s model and serial numbers in the designated lookup tool.

What Compensation Can You Receive?

Depending on how long you’ve had the refrigerator and whether you attempted to resolve the issue through Whirlpool, compensation is structured in two main categories:

Reimbursement for Repairs

You can receive reimbursement if you paid out-of-pocket to fix the frost or cooling issue:

  • 1–3 years from manufacture: Up to $300
  • 4–6 years: Up to $225
  • 7–8 years: Up to $150

You’ll need to provide proof of repair costs, such as service invoices or receipts.

Reimbursement for Replacement

If your refrigerator required two or more frost-related repairs and you decided to replace it:

  • 1–3 years: Up to 75% of purchase price (if Whirlpool was contacted first) or 50% otherwise.
  • 4–6 years: 45% (if Whirlpool was contacted first) or 25% otherwise.
  • 7–8 years: No replacement reimbursement available.

Important Notes

  • If Whirlpool previously reimbursed you, that amount will be deducted from your new settlement payout.
  • Only qualified refrigerators are covered, and you must provide documentation for all claims.

Step-by-Step: How to File a Claim For Whirlpool, KitchenAid, Maytag Fridge Frost Issue Settlement?

Step 1: Gather Your Documentation

Before filing, collect the following:

  • Model and Serial Number
  • Proof of ownership (receipt, warranty registration, or proof of home purchase)
  • Repair or replacement invoices
  • Photos if applicable (optional but helpful)

Step 2: Go to the Official Website

Visit the official settlement website at www.coolingsettlement.com and navigate to the “Submit a Claim” section.

Step 3: Submit Your Claim

You can file a claim:

  • Online via the website.
  • By Mail: Download and complete the claim form, then send it to: Paperno v. Whirlpool Corp.
    Refrigerator Settlement Administrator
    1650 Arch Street, Suite 2210
    Philadelphia, PA 19103

Be sure to submit your claim by June 18, 2025 if you’re claiming for past issues. For future issues (i.e., after January 31, 2025), you must submit within 90 days of the repair or replacement, and no later than December 31, 2028.

What’s the Timeline?

  • Final Settlement Approval Hearing: May 13, 2025
  • Claim Submission Deadline (for past issues): June 18, 2025
  • Deadline for Future Issues: Within 90 days of repair, but no later than December 31, 2028
  • Payouts Expected: After court approval, typically within 90–120 days

What Documents Should I Keep Going Forward?

If you still own an eligible refrigerator and haven’t yet faced issues—or you already had issues but didn’t keep records—start organizing:

  • Save service invoices, repair records, and photos of any frost or ice buildup.
  • Keep a copy of your original purchase invoice or warranty registration.
  • If an issue occurs, try to contact Whirlpool first to improve your reimbursement eligibility.

Why Does This Matter to You?

If you’ve been frustrated by frost buildup in your refrigerator, this is a chance to get compensated. Refrigerator repairs and replacements aren’t cheap—and if a manufacturing defect was the cause, it’s only fair you get reimbursed.

Even if you’ve replaced the fridge already, you may still be eligible for money back if you kept your receipts or contacted Whirlpool beforehand. Don’t assume you’re ineligible—check now to avoid missing the deadline.

Additionally, if you’re a landlord, homebuilder, or property manager, and installed multiple units during the qualifying period, the compensation could be significant. You may file for each eligible unit individually.

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FAQs About Whirlpool, KitchenAid, Maytag Fridge Frost Issue Settlement

Q1: What if I no longer own the fridge?
You may still qualify if you experienced the issue and have documentation, such as service records or receipts.

Q2: Do I need a lawyer to file a claim?
No. Filing is free, and no legal representation is required to participate in the settlement.

Q3: Can landlords or builders file a claim?
Yes, if they purchased or installed eligible units and paid for repairs out-of-pocket.

Q4: What if I don’t have my receipt?
The settlement site may still accept alternative documentation, such as warranty registration, photographs, or service records.

Q5: Is the settlement finalized?
Not yet. The final approval hearing is on May 13, 2025. Payments will begin only after court approval.

Q6: Can I still file if I got a partial refund from Whirlpool earlier?
Yes, but your reimbursement will be adjusted by the amount previously received.

Q7: Where can I ask more questions?
Email: [email protected]
Phone: 1-866-759-5173

Author
Anjali Tamta
Hi, I'm a finance writer and editor passionate about making money matters simple and relatable. I cover markets, personal finance, and economic trends — all with the goal of helping you make smarter financial decisions.

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