How to File a Claim for WellNow Urgent Care Data Breach Settlement 2025: How to File a Claim for WellNow Urgent Care Data Breach Settlement 2025 is your step-by-step guide to getting compensated if your personal data was compromised in the April 25, 2023 breach at WellNow Urgent Care. This article breaks down eligibility criteria, settlement benefits, and the claim process in clear, friendly language—easy enough for a 10-year-old to follow, yet packed with expert insights for professionals.
In April 2023, unauthorized actors accessed files containing personal information for about 597,000 individuals. To resolve claims, WellNow Urgent Care and related entities agreed to a $1.1 million settlement fund. If you’re part of the class, you must file a claim by July 11, 2025 to receive benefits.
How to File a Claim for WellNow Urgent Care Data Breach Settlement 2025
WellNow Urgent Care operates walk-in clinics across New York, Illinois, Ohio, and Michigan. On April 25, 2023, the company discovered an unauthorized party had accessed files containing patient records. In February 2024, affected individuals received notice that names, contact information, clinical details—and for some, Social Security Numbers (SSNs)—had been exposed. While WellNow denies wrongdoing, it chose to settle to avoid lengthy litigation.
The case, Tambroni, et al. v. WellNow Urgent Care, P.C., is pending in Sangamon County (Illinois) Circuit Court (Case No. 2025LA000013). Class members are split into two groups:
- Non-SSN Class Members (~ 541,870 people): records without SSNs
- SSN Class Members (~ 55,131 people): records with SSNs
Filing a claim in the WellNow Urgent Care Data Breach Settlement 2025 is a clear, three-step process: confirm eligibility, gather docs, and submit by July 11, 2025. Afterwards, monitor your claim status online or by phone, and follow up promptly if more information is needed. Finally, use this as an opportunity to bolster your personal data security—strong passwords, credit freezes, and regular monitoring are your best defenses.
Who is Eligible For WellNow Urgent Care Data Breach Settlement 2025?
Before you file, confirm you’re a Settlement Class Member. You qualify if:
- You received a Notice of Data Security Incident from Kroll Settlement Administration LLC.
- Your personal data (name, contact, health info) was in the breached files.
- You did not request exclusion from the class by July 11, 2025.
You are excluded if you are:
- A WellNow officer, director, or corporate insider
- The judge or staff overseeing the case
- Convicted of causing, aiding, or abetting the breach
Unsure? Call 1-833-421-4559 or write:
Settlement Administrator – 83193
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150-5391
Settlement Benefits Explained
Non-SSN Class Members
- Lost-Time Claims: Up to 2 hours at $25/hr (max $50) for time spent dealing with the breach—no receipts needed.
- Extraordinary Out-of-Pocket Expenses: Reimbursement up to $7,500 for documented, unreimbursed costs (e.g., credit monitoring, notary fees, fraud losses) from April 25, 2023 to July 11, 2025.
SSN Class Members
- Option A – Pro Rata Cash Payment
If you choose not to claim documented expenses, you receive a share of the SSN fund proportional to valid claims. - Option B – Documented Expenses
Up to $7,500, same categories as Non-SSN members. - Lost-Time Claims
Up to 3 hours at $25/hr (max $75)—no receipts needed.
Tip: SSN Class Members may choose either Option A or Option B, plus lost-time benefits.
How to File a Claim For WellNow Urgent Care Data Breach Settlement 2025?
Filing is quick and can be done online or by mail. Here’s your checklist:
Step 1: Gather Your Information
- Class Member ID (from your Notice)
- Contact details (name, address, email)
- Documentation for any extraordinary expenses (receipts, bills)
Step 2: Choose Your Filing Method
Online Claim
- Go to wellnowdatasecuritysettlement.com/SubmitClaim.
- Enter your Class Member ID and personal info.
- Select Non-SSN or SSN subclass.
- Specify lost-time hours and/or upload receipts for out-of-pocket claims.
- Click Submit—must complete by July 11, 2025 (11:59 PM PT).
Mail-In Claim
- Call 1-833-421-4559 to request a paper form (or download from the site).
- Fill, sign, and attach copies of receipts if claiming expenses.
- Mail to:
Settlement Administrator – 83193 c/o Kroll Settlement Administration LLC P.O. Box 225391 New York, NY 10150-5391 - Ensure it’s postmarked by July 11, 2025.
After-Filing: What to Expect
- Acknowledgment
You’ll get an email or postcard confirming receipt—usually within 2–3 weeks. - Review & Verification
Administrator checks your info and receipts. - Notification of Approval/Denial
You’ll be notified if additional info is needed or if your claim is denied. - Distribution
Approved claims are paid ~75 days after the Final Fairness Hearing (Aug 15, 2025) and after appeals.
Checking Your Claim Status
- Online Portal: Log in with your Class Member ID to see real-time status.
- Phone: Call 1-833-421-4559, press “Claim Status,” and follow prompts.
If Your Claim Is Denied
- Review the Reason – missing docs? incorrect hours?
- Submit Supplement – mail or upload missing items before deadline.
- Appeal – file an objection by July 11, 2025, with reasons, in writing to the Court.
Protecting Yourself in the Future
- Use Strong Passwords: 12+ characters, mix of letters, numbers, symbols.
- Enable Two-Factor Authentication on email and banking.
- Monitor Credit Reports: at no cost annually via annualcreditreport.com.
- Freeze Your Credit with the three bureaus—Equifax, Experian, TransUnion.
- Stay Informed: follow the FTC’s data breach tips.
Understanding Your Rights Under HIPAA
Under the Health Insurance Portability and Accountability Act (HIPAA):
- You have the right to see your medical records held by providers.
- Providers must report breaches affecting 500+ records to HHS and the media within 60 days (they did).
- You can file a complaint with the U.S. Department of Health & Human Services if you suspect non-compliance: hhs.gov/hipaa.
Real-Life Example Walkthrough
Jane Doe received her Notice in March 2024. She spent 1 hour on calls, paid $15 for credit monitoring, and froze her reports.
- Lost-Time Claim: 1 hr × $25 = $25
- Expense Claim: $15 (receipt attached)
- Total Refund: $40
She filed online on June 1, 2025, got approval in July, and received a check in October.
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FAQs About How to File a Claim for WellNow Urgent Care Data Breach Settlement 2025
Q1: Can I file online without my Class Member ID?
A1: Yes—click “Forgot ID” on the submission page and verify your identity.
Q2: What counts as an extraordinary expense?
A2: Credit monitoring fees, notary charges, identity theft losses, legal or professional service fees tied directly to the breach.
Q3: What if I miss the July 11 deadline?
A3: Late claims are forfeited. Set multiple reminders (phone, calendar, sticky note).
Q4: How will I receive payment?
A4: By check or direct deposit (if you provided your bank info).
Q5: Where can I learn more about data-security best practices?
A5: The FTC’s “Protecting Personal Information” page at ftc.gov/data-security.
