iFit NordicTrack And ProForm Touch Screens Settlement — Check If You Qualify For A Payout

iFit NordicTrack And ProForm Touch Screens Settlement – If you purchased a NordicTrack or ProForm fitness machine featuring an iFit touchscreen console before January 23, 2023, you could now be eligible for a range of benefits including a full refund, free device repair, streaming subscription discount, or even a coupon worth up to $600. This opportunity comes as part of a recent class action settlement that resolves customer complaints regarding defective software updates that caused the touchscreen consoles to malfunction.

This legal development is especially important for users who invested heavily in these high-end machines expecting long-term functionality and uninterrupted access to iFit’s premium fitness programs. Whether you are a seasoned athlete, home workout devotee, or simply someone who expected your treadmill or bike to work without fail, this case could mean real financial compensation or valuable services at no extra cost—but only if you act before the deadline of May 6, 2025.

iFit NordicTrack And ProForm Touch Screens Settlement

This iFit class action settlement is a significant victory for consumers who were affected by technical failures that rendered their premium fitness devices partially or entirely useless. If you’re one of the thousands who experienced these frustrating issues, now is the time to act.

From free repairs and full refunds to substantial discounts and subscription perks, this settlement offers meaningful compensation—but only if you file your claim by May 6, 2025.

Background of the Lawsuit

The class action lawsuit arose after numerous complaints surfaced about software updates pushed automatically to iFit-enabled fitness machines—without users’ consent. These updates affected models from popular home fitness brands NordicTrack and ProForm. Instead of improving the user experience, the updates reportedly caused widespread issues including:

• Device lockouts and frozen consoles
• Touchscreen systems becoming unresponsive
• Sudden loss of access to paid iFit subscription services

Many customers were forced to pay out-of-pocket to repair their devices, often spending hundreds of dollars on diagnostics, labor, and parts. Others were left with expensive equipment that could no longer perform basic functions like running built-in workouts or syncing with iFit.

After these events, a group of plaintiffs brought a class action lawsuit against iFIT Inc., the manufacturer behind the devices and services. The legal case was filed in the United States District Court for the District of Utah, officially named:

Hildreth v. iFIT Inc., Case No. 2:22-cv-01036-JNP-JCB

To avoid a prolonged trial, iFIT agreed to a settlement with terms that include multiple forms of relief for affected customers.

Eligible Devices & Who Can Claim

You may qualify for the settlement if all the following conditions apply:

• You purchased an iFit-enabled NordicTrack or ProForm fitness machine on or before January 23, 2023
• Your device experienced touchscreen problems after November 1, 2021
• You reside in the United States or U.S. territories

Popular eligible models include:

• NordicTrack Commercial Series: 1750, 2450, 2950 treadmills
• ProForm Series: Pro 5000, Carbon T10, Carbon T14
• Studio bikes: NordicTrack S22i and S15i

If you’re unsure about your model, the official settlement site includes a full list and visual guides.

What You Can Get from the Settlement?

Depending on your individual situation, one or more of the following benefits may be available to you:

1. Free Repair & Tablet Replacement

If your device is still broken due to the software issue, you can request:

• A free touchscreen console or tablet replacement
• Free installation and shipping, even if your warranty has expired

This benefit is particularly helpful for those who delayed repairs due to high costs.

2. Full Refund for Paid Repairs

Already spent money on repairs before May 6, 2024? You are eligible for a 100% reimbursement, including:

• Diagnostic fees
• Repair parts and components
• Labor and technician service charges
• Any shipping or handling expenses

Proof of payment is required. This could include receipts, email confirmations, or credit card statements.

3. Up to $600 Off New Equipment

If you no longer have the affected machine and contacted iFit about the issue before May 6, 2024, but didn’t receive a repair, you can receive a 20% discount coupon, capped at $600, for future purchases from:

• NordicTrack
• ProForm
• Workout Warehouse

This coupon can be used toward new fitness equipment or upgrades.

4. Streaming Subscription Extension

Lost access to your iFit streaming account because of the defect? You may be eligible for a 20% discount on a 12-month iFit plan.

How to File a Claim (Step-by-Step) for iFit NordicTrack And ProForm Touch Screens Settlement?

Filing a claim is straightforward if you follow these steps:

1. Visit the official site: www.ifitconsolesettlement.com
2. Collect documentation:
   • Model and serial number (typically on the machine frame or rear panel)
   • Purchase proof (email confirmation, invoice, or receipt)
   • Repair records or cost proof (if applicable)
3. Select your remedy: Choose between repair, refund, discount, or subscription offer
4. Upload supporting documents: File types like JPG, PDF, and PNG are accepted
5. Submit the claim online or print and mail the form before May 6, 2025

Important Dates to Know

You won’t receive any payment or service until the settlement is approved by the court and any appeals are resolved.

Quick Action Checklist

• Owned a NordicTrack or ProForm device before Jan 23, 2023
• Experienced touchscreen failure after Nov 1, 2021
• Have documentation ready (purchase, repair, contact with iFit)
• File your claim before May 6, 2025

Is Your Personal Information Safe?

Yes. Claims are handled by Angeion Group, a reputable third-party settlement administrator. All submissions are encrypted and stored securely. You will not be asked for unnecessary financial information.

Real Complaints That Sparked the Case

Here are a few examples of user experiences that led to the lawsuit:

“My treadmill screen froze after a forced update. Support told me to buy a new console for $500.”

“The iFit touchscreen on my $2,000 ProForm bike just went black one day and never came back on.”

“Even after repairs, the iFit app wouldn’t load. I had to cancel my subscription and sell the machine for parts.”

These stories reflect the depth of frustration among users and underscore why the class action was initiated.

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FAQs About iFit NordicTrack And ProForm Touch Screens Settlement

1. What if I never contacted iFit about the issue?

You may still be eligible for a free repair or a streaming discount, but not for refunds or the $600 coupon.

2. Can I file a claim without a receipt?

You can still submit a claim, but eligibility may depend on providing other proof, such as warranty registrations or serial numbers.

3. Can I claim for multiple machines?

Yes. You may file multiple claims, one for each eligible product you owned.

4. What if I missed the May 6, 2024 contact date?

Some benefits like free repair or streaming discount are still available even if you didn’t contact iFit by that date.

5. Can I track my claim?

Yes. After submitting your claim, you will receive a confirmation email with tracking information.

Legal Case Information

• Case Name: Hildreth v. iFit Inc.
• Docket Number: 2:22-cv-01036-JNP-JCB
• Jurisdiction: U.S. District Court, District of Utah
• Settlement Administrator: Angeion Group